When travelers arrive at the terminal, they are greeted at the check-in desks, where employees help with reservations, changes, cancellations, and reissues. The Air Canada IHR Terminal offers self-service kiosks and online check-in for increased convenience, enabling passengers to choose their seats and get their boarding cards without having to wait in line. Pre-boarding is sped up by these easy-to-use systems, particularly during busy travel times. Passengers who need to upgrade their tickets or have questions about business or first-class services can also get dedicated support.